CONNECTORS
DOTDIGITAL CONNECTOR
Dotdigital connector
Bridgit connects your fundraising platforms and CRM to Dotdigital, automating the flow of supporter data so your team can communicate with supporters at the right moment without any manual data handling. Every new customer is assigned a dedicated account manager who guides them through setup, field mapping and any custom transformation rules they need. Onboarding is designed to be completed in a single session, after which Bridgit runs automatically on your chosen schedule.
CATEGORY
Communications
TYPE
Destination
Source
STATUS
Available
How Bridgit's Dotdigital connector works
Dotdigital can sit on either side of a bridge: as a destination (Bridgit fills your contact lists with supporter data from the platforms you fundraise on, which is what sets your communication programmes running) or as a source (Bridgit takes data such as campaign analytics and unsubscribes back out of Dotdigital and lands it in your CRM or your reporting). Most charities use it as a destination, so that is where this page starts.
Bridgit extracts supporter data from the fundraising platforms your charity uses, selects the fields you need, cleans them and adds each supporter's fundraising total, then writes the contacts into your chosen Dotdigital contact list.
Using Dotdigital as a destination
Bridgit writes supporter data straight into the Dotdigital contact lists you choose, on the schedule you set. Because landing a contact in a list is what starts a Dotdigital programme, the sync is the trigger, and the journey begins on its own.
In practice: The Myton Hospices
“Bridgit brings a lot of our registration data across from Funraisin into Dotdigital, things like ticket types and start times, so we can personalise the email journeys much further than we could before.
Bridgit also gives us a daily update on each supporter’s fundraising total, so we can tell them what they have raised and point them to their fundraising page at the same time. We can then personalise the journey on that total as well.”
Dan Brown
Digital Marketing Manager, The Myton Hospices
Myton run their event fundraising on Funraisin and their supporter journeys in Dotdigital, with Bridgit moving registrations and daily fundraising totals between the two. Read the full case study.
What that means in practice:
Supporters land in the list that starts the journey. Bridgit writes contacts into the Dotdigital contact lists you nominate, on the schedule you set. Someone who signs up on Monday morning is in the welcome programme on Monday morning, rather than whenever somebody next has an hour to export, clean and upload a spreadsheet.
Registration detail travels with them, so the journey can be personalised. Ticket type, event date, start time, distance, team: whatever your fundraising platform captures against a registration arrives as data fields on the Dotdigital contact. That is the difference between “thanks for signing up” and “your wave sets off at 9:40, here is what to bring”.
A daily fundraising total, and a link to their page. Bridgit can refresh each supporter's fundraising total and their page link every day, so your emails can tell someone what they have raised and point them straight at the page to share. The number in the email is the number on the page.
Journeys that branch on how the fundraising is going. Because the total sits as a field on the contact rather than in a report nobody reads, you can split the programme on it: fundraising tips and a nudge for anyone still on zero a fortnight out, a thank-you and a stretch target for anyone already past their goal.
Consent is mapped, not assumed. Opt-in and marketing preferences are mapped onto Dotdigital's own consent fields as part of the contact sync, so only supporters who agreed to hear from you land in a marketing list, and preferences stay consistent across your fundraising platform, your CRM and Dotdigital.
Any source in the Bridgit connector library can feed Dotdigital, along with your CRM. All fields are mapped in Bridgit's visual field mapper, with transformation rules available to clean and format data on the way through, so it arrives in exactly the structure your marketing team needs.
Using Dotdigital as a source
Bridgit can also extract data out of Dotdigital, including campaign analytics and unsubscribes, and land it in your CRM or your reporting. This side of the connector is built to your requirements rather than shipped as a fixed set of reports, so tell us what you need to get out and we will confirm what is possible.
Book a call to discussDotdigital connector FAQs
Book a demo of Bridgit's Dotdigital integration
How the Dotdigital connector works
We're happy to help set up your Dotdigital integration (and there's no cost for our support). Contact [email protected] if you need a hand.
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What our customers are saying
The process used to take me a day and a half to two days to complete... I just did it in a maximum of 4 hours. AMAZING!!!
Alexis Trowbridge
Individual Giving and Legacy Fundraising Manager
I would way prefer for my fundraising team to be spending as much time as possible talking face-to-face or on the phone with our donors. It is a far better use of a fundraising executive's time than sitting crunching data. Bridgit is saving us time on data work, but also freeing up time to steward relationships.
Stephanie Nolan
Head of Fundraising and Communications
It's like having a small team of API developers at your fingertips without the very costly agency fees or contractor fees. The Bridgit team have created automated bridges across several of our data sources, saving multiple teams considerable time each week and reducing the risk of human error — all without the need for coding experience.
Dan Brown
Digital Marketing Manager
Before Bridgit, we were managing a large number of manual data flows between systems — exports, spreadsheet transformations, re-uploads into our CRM. These workflows were time-consuming and prone to human error, taking several days per week to maintain. The most immediate impact has been time savings and improved reliability: automating these flows has reduced manual effort and errors, and enabled faster, more consistent reporting across teams.
Rolf Dalhaug
Head of Technology, Data and Insight
All Bridgit plans come with unlimited connectors, so you'll get even more than the Dotdigital integration.
Starter
Unlimited data sources feeding into unlimited import-ready spreadsheets
£49.00
/ month + VAT
Pro
One end-to-end connection between one platform and your CRM
£99.00
/ month + VAT
Unlimited
Unlimited sources feeding your unlimited destinations
£299.00
/ month + VAT